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Rent-A-Center: Products & Services

Rent-A-Center is a company that offers products to customers on a payment plan. The customer receives and uses the merchandise while paying off the cost of the merchandise. Customers can rent for short term, long term, rent to own, or purchase the products out right. They offer a wide variety of furniture, electronics, appliances and computers.

Rent-A-Center: Company Background

Rent-A-Center was founded in 1973 by partners J. Ernest Talley and W. Frank Barton. Their headquarters is located in Plano, TX. Currently, they have 3,074 retail store locations in the United States, Canada, Puerto Rico and Mexico. They offer their services with no credit check. Customer service can be reached by phone, regular mail and email. They are available Monday through Friday from 7am to 8:45pm CT and Saturday's from 8am to 7:45pm CT. They are closed on Sunday. Please note, individual store hours may vary.

Rent-A-Center: Customer Feedback & Reviews

There are mixed reviews for Rent-A-Center. Some customers are unhappy with the customer service, the prices, and the policies. One customer said, "I felt as the rep. was kind of droll and unconcerned with my inquiry of how to contact your financial dept. to make my payments directly to them.".

Other customers seem happy with the customer service, the quality of the merchandise and the pricing. One customer said, "It's good in a pinch. Especially when you don't have the money to buy it up front.".

Rent-A-Center: Business Credibility & Trustworthiness

Rent-A-Center is not a Better Business Bureau accredited company. On the BBB rating scale of A+ to F, the BBB has given Rent-A-Center no rating. The Better Business Bureau states that the file for Rent-A-Center is being updated at this time.

Please note, this BBB review was for the headquarters, and there are some reviews for individual stores.

In 2010, Fortune Magazine listed Rent-A-Center at number 684 on the Fortune 1000 list of the largest U.S. corporations, based on a composite ranking of revenues, profits, assets market value and other measures.

Rent-A-Center: Website Popularity & Google Ranking

Alexa traffic ranker shows Rent-A-Center ranks 32,375 globally and 6,296 in the United States. They have a reputation of 952 sites linking in. Visitors tend to view about 6 pages per day on average. The most frequent users of this site are females between 55-64 who have children and some college education. They tend to browse this site from home.

Google PageRank gives Rent-A-Center a rating of 4 out of a possible 10 points.

Rent-A-Center: Social Media Presence

Rent-A-Center has a Facebook page with 32,692 likes. They use this page to showcase their merchandise and communicate with their customers. They have a Twitter with 1,093 followers. They update this page frequently. They have a YouTube page with 38 subscribers. Lastly, they offer an email sign up where customers can learn about new product arrivals, deals and special offers.

Rent-A-Center: Website Security & Safety

Rent-A-Center collects and uses personal information for business purposes. The company may share personal information from time to time. Please see the privacy policy for more information. They state, "The Company will use appropriate security measures to protect your information in a secure, controlled environment. The Company has made substantial investments in server, database, backup, and firewall technologies to protect the security and integrity of your information. In the event that a security breach does occur and your information is acquired by an unauthorized person, we will take appropriate steps to contain the breach and to notify you of the unauthorized acquisition.".

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

Rent-A-Center: Pricing & Packages

Rent-A-Center has high pricing for their merchandise. However, they do give the customer the option to use the merchandise while making payments on the merchandise. These payments are low, however, if one considers the overall pricing of the merchandise, the cost is usually pretty high. Some other companies make the customer pay prior to receiving the item.

Rent-A-Center: Shipping Rates & Policies

Delivery is inculded in price.

Rent-A-Center: Payment Methods Accepted

Rent-A-Center does not list what payment methods they accept on their website. They state, "At Rent-A-Center, you have the freedom and flexibility to choose the payment terms that work best for your budget. You can buy it now at the cash price, use 90 Days Same As Cash, or make a fixed number of weekly payments with no growing interest. (Bi-weekly and monthly payment options are also available.)".

Rent-A-Center: Returns, Refunds & Exchange Policy

There is no return policy for Rent-A-Center. All the customer has to do is contact the company and tell them they do not want to rent the products anymore, and Rent-A-Center will come and pick up the merchandise. The customer then owes no more payments, and the contract is complete.

Rent-A-Center: Product images & screenshots
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